Data Analytics Tools for Enhancing IT Services Performance

4 min read | By Postpublisher P | 20 April 2023 | Technology

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A solid and diverse tech stack is crucial if you want to scale shortly and expand the revenue sources for your business.

The most excellent business analytics tools can help you make informed decisions that will improve your organization. The good news is that software for corporate analytics is more affordable than ever. Using data tools as soon as possible is crucial, whether you own a small-to-midsize business or a significant organization.

This post will examine what business analytics tools are and some of the most common data analytics tools on the market today and discuss how to use them to enhance the performance of IT services.

Business Analytics Tools: What Are They?

Business analytics tools are typically referred to by various titles, such as analytics software or BI tools; however, they are frequently identical.

Business analytics tools typically analyze data to offer intelligence and priceless insights. You can use data such as risk analysis, sales statistics, company health planning, and essential performance indicator monitoring to make more informed business choices.

It is also crucial to remember that business analytics solutions may retrieve data and deliver it in real time, allowing your company to notice trends through sophisticated reporting and pinpointing concerns like supply chain problems.

Best Business Analytics Tools

Below are some of the best tools for business analytics that can be used for tracking company performance.

Google Analytics

The existence of a proprietary suite of business analytics and intelligence tools from a well-known corporation like Google should not come as a surprise. Google Analytics allows you to track business success online in addition to web analytics, social media data and ad performance.

An excellent tool for gathering and superficial data analysis, Google Analytics may provide business analytics to help you understand more about your audience’s demographics. Many businesses learn they need ever-sophisticated business analytics tools to make intelligent business decisions.

SAP Business Intelligence

Business intelligence software from SAP, a market leader, offers sophisticated insights through the data retrieval process. SAP business intelligence can support BI predictive analytics, enable machine learning, and assist with business planning, all on a single platform.

As a tool for complex analytics, SAP Business Intelligence is less user-friendly for novices than some other options.

Microsoft Excel

Microsoft Excel is still used extensively worldwide despite not being the industry standard for analysis. Modifying the rows and columns will allow you to analyze utilizing this app’s Data Analysis, which is relatively flexible.

After completing this step, you may export your data to Excel and email it to the appropriate recipients if you wish to use that program to create reports. Excel has developed from an electronic equivalent of the accounting worksheet to becoming one of the most popular tools for data analysis, enabling you to manage small amounts of data, build pivot tables, and experiment with tabular analysis. Excel has cemented its position in the world of conventional data management.


Tableau is a widely used business analytics tool that enables organizations to quickly and easily collect, analyze, and visualize data to gain valuable insights. Google Analytics, Oracle, Microsoft Excel, Salesforce, and Microsoft SQL are currently supported data sources by Tableau.

One fantastic feature of Tableau is that the platform is available in both a cloud-based and a local version that can be used on a desktop. There is an enterprise version of Tableau and a free edition for personal use.


Sisense is a fantastic business analytics tool that enables data visualization and management without the need for IT professionals. You may integrate the data and generate analytics reports by retrieving information from Google Analytics, Salesforce, and Adwords using Sisense. Sisense is a cloud-based tool that gives you access to analytics data from any location. This feature is beneficial for employees who work from home.

Oracle Analytics

Oracle Analytics goes beyond conventional drag-and-drop Data Analysis Tools, adding AI-based insights generation depending on the data you inject. It anticipates your needs and automatically offers the perfect questions to ask. Future results can be predicted using Oracle Analytics with just a few clicks. Oracle is a must-have for firms that wish to enhance insight delivery with superior Machine Learning approaches since it can take predictive analytics a step further.

Oracle Analytics also uses data from reputable public sources to produce new columns, such as the population count of various states, which adds more information to the data you already have for better analysis. Oracle can generate text reports from your visualizations with only one click, significantly streamlining the delivery of visualizations. These capabilities enable speedy insight generation and immediate report sharing to speed up decision-making.


In summary, business analytics tools are crucial to any successful company. They offer helpful information on consumer behavior and performance indicators and can be utilized to forecast future events. Your business can access a plethora of data that will enable you to make wiser decisions and boost profits by investing in the appropriate data analytics software.

Top business analytics solutions include Sisense, Tableau, Google Analytics, and Oracle Analytics, which all provide cutting-edge AI-based capabilities for predictive analysis. Whatever tool you use, it is critical to make sure it fulfills all of your requirements so that you may raise production and efficiency levels inside your company.

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