Privacy Policy

Colan Infotech Private Limited

Colan Infotech Pvt Ltd (“we,” “us,” or “our”) is committed to protecting your privacy and complying with global data protection laws. This policy applies to users in the USA, UK, UAE, Australia, Canada, India , and other jurisdictions where we operate. By using our services, you agree to the practices outlined below.

Compliance with Global Regulations

We adhere to the following privacy laws:

  • USA : CCPA (California), VCDPA (Virginia), CPA (Colorado), and other state privacy laws.
  • UK : UK GDPR and Data Protection Act 2018.
  • UAE : UAE Federal Data Protection Law, DIFC Data Protection Law, and ADGM Data Protection Regulations.
  • Australia : Privacy Act 1988 (including Australian Privacy Principles).
  • Canada : PIPEDA (Personal Information Protection and Electronic Documents Act) and Quebec’s Law 25 (Bill 64).
  • India : Digital Personal Data Protection Act (DPDPA) and Information Technology Act.

Information We Collect

We collect and process data as follows:

A. Personal Information

  • Identity & Contact : Name, email, phone number, company details, job title.
  • Website Usage : IP address, device type, browser, pages visited, cookies.
  • Marketing : Preferences, survey responses, and campaign interactions.

B. Non-Personal Information

  • Aggregated data (e.g., traffic trends, demographics).

C. Cookies & Tracking Technologies

  • First-Party Cookies : Essential for site functionality.
  • Third-Party Cookies : Used for analytics (Google Analytics) and ads (Google Ads, LinkedIn, Facebook).

How We Use Your Data

Your data is used to:

  • Deliver services, respond to inquiries, and fulfill contracts.
  • Send marketing communications (with consent).
  • Improve website performance and ad targeting.
  • Comply with legal obligations across jurisdictions.

Legal Basis for Processing

We process data under the following lawful bases (as required by regional laws):

  • Consent : For cookies, marketing, and location tracking.
  • Contract : To provide services you request.
  • Legal Obligation : To comply with tax, employment, or other laws.
  • Legitimate Interest : For fraud prevention, analytics, and security (balanced against user rights).

Data Sharing & Transfers

We share data with:

  • Third-Party Service Providers : Ad platforms (Google, LinkedIn), analytics tools, and cloud services.
  • Legal Authorities : To comply with subpoenas, court orders, or fraud investigations.

Cross-Border Transfers

  • Data may be transferred to countries with adequacy decisions (e.g., EU to UK) or via safeguards (e.g., SCCs for EU-US transfers).

User Rights

Your rights vary by jurisdiction. You may:

  • Access/Correct Data : Request copies or updates to your information.
  • Delete Data : Erase your data (subject to legal retention requirements).
  • Opt-Out : Withdraw consent for marketing or cookie tracking.
  • Object/Restrict Processing : Challenge automated decisions or limit data use.
  • Lodge Complaints : Contact regulators (e.g., ICO in the UK, OAIC in Australia).

To exercise rights, email [Insert Email] or write to [Insert Address].

Cookie Policy

  • Consent : Required for non-essential cookies (e.g., ads, analytics). Manage preferences via our Cookie Consent Banner .
  • Regional Requirements :
    • EU/UK (GDPR) : Prior consent for tracking.
    • USA (CCPA) : Right to opt-out of sales.
    • Canada (PIPEDA) : Implied consent for analytics.
    • UAE : Consent for sensitive data.

Data Security

We use encryption, access controls, and regular audits to protect data. Report breaches to us and relevant authorities within 72 hours (GDPR/UK) or as required by law.

Children’s Privacy

We do not knowingly collect data from users under 16. Parents can request deletion of minors’ data.

Third-Party Links

Third-party sites (e.g., social media) are governed by their own privacy policies.

Updates to This Policy

Changes will be posted here with a new effective date.