BPO Outsourcing Services

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BPO Outsourcing Services

Colan Infotech Private Limited, is an offshore business process outsourcing company that offers a proactive service to international business.
Our customer centric BPO service is available for both B2B and B2C companies across different verticals. With our offshore inbound and outbound BPO services we act as direct representative to your potential customers to deliver optimal customer service experience.
We are proud to say that we aren’t a typical outsourcing company, rather we deploy technology in a better way that eventually strengthen your prominent customer’s base. Our customer support runs more strategically in which your existing customers will become your business’s referral source.

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Why Colan?

As we take care of managing your customers with our eminent customer care service we play a vital role in smooth running of your business functionality and profits. And the benefits are not just limited with few things, hiring us as your outsourcing partner will give you the right return on investment.
The other advantages in choosing use are,

  • Highly organized workplace
  • 24*7 support
  • Cost effective
  • Latest technology Involved
  • Industry best practices
  • Field experts deployed
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BPO Services We Offer:

Being a successful long time veteran in offering outsourcing services globally we have widen our customer support assistance on below areas.

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Data Entry Services:

Managing data is the biggest hurdle every mid-level to high level companies are facing today. What if you handover such task to the right person like us. With our exponential data entry services we make you feel as the work being done by your in-house team.

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Data Conversion:

With a team of data conversion experts we have a thorough knowledge on how to compile data conversion with an output that is compatible to wide variety of devices available. Our data conversion service includes catalogue conversion, document conversion, PDF file conversion etc.

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Document Scanning:

In this modern digital arena, converting a document into digital layout is one of the toughest tasks companies face today. But with Colan InfoTech’s document scanning services the space required for storing paper copies is largely reduced and most importantly our document scanning technique will help you easily access and organize your documents with ease.

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Help Desk Support:

Compared to typical help desk support, Colan InfoTech’s service give your customer a more professional and instant support 24*7 across the globe. Moreover we are an authorized and certified outsourcing company preferred by leading brands in US. We give support via all the available sources such as,

  • Voice support: While you concentrate on your business operations we enhance your productivity with our quality voice support.
  • Chat support: Being your chat support partner we ensures a cost effective performance that gradually minimize your operation cost.
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Accounting/Bookkeeping Services:

This type of outsourcing service is considered the toughest job to be handled by an offshore outsourcing company. But not so tough for us. Colan InfoTech has bunch of accounting wizards with right understanding about accounting principles to provide accounting and bookkeeping services. Our team of experts are familiar with all sort of accounting software models, including quickbooks.

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Customer support:

Is your business getting bigger? Do you think you would lose your customer base with insufficient support team? If your answer is yes, then you are at the right place. Let the experts like us handle the situation with the right team. With our focused customer support we simply let you concentrate on your core competencies of your business.

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Customer Service:

Every customers these days in need of prompt support for the service/product that your business offers. So in order to prove them that they are so mean to your business, you definitely need a customer service team like us. Simply speaking you sell your product/service to your consumers, and we take care of your business reputation.

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Back office support:

With our cosmic back office support service we make our clients completely satisfied by achieving business goals on time. As back office support is required for variety of industry we also have room for every business owner with a customized package. On acquiring our back office support service we guarantee you an increase in your productivity and service availability at right time.

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Transcription Service:

The most challenging task in transcription is adhering to the quality of video /audio. Professional transcription service providers like us will also keep an eye on quality with attention to detail. We have an expert team who are highly experienced transcripts with an capability to get most out of a difficult audio/video files too.

Now it’s time for your business to stay ahead of your rivals, call us today and find a better solutions to reduce your operational cost with a pool of talent professionals to service you better than anyone else in the universe. Make a right decision by outsourcing all your business process to experts like us and let your business grow exponentially.

Colan Infotech 4.9 rating out of 5 based on 546 Reviews - Review Source -        

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