Tell us what has to be custom, and why
If a general tool would do the job, the feasibility study will say so and you will have spent nothing.
Scope your custom AI build
Nine fields. We reply within one working day.
Off-the-shelf models are trained on everyone’s data and fit nobody’s process exactly. Colan Infotech builds AI from your own records, your own vocabulary and your own decision rules.
Tell us what needs to be custom and why. We reply within one working day.
Most people who reach this page have already tried a general tool or evaluated a platform. These are the five reasons they tell us it did not work.
A general model has never seen your part numbers, your customer segments, your claim codes or your failure modes. It produces plausible output about a business that is not yours.
You can configure within the vendor’s boundaries, and the boundary sits exactly at the thing that makes you different from your competitors. That is rarely the part worth standardising.
A regulator, an auditor or a customer asks why the system decided that, and there is no answer. For credit, claims, pricing and clinical decisions that is not a limitation, it is a blocker.
Sending your transaction history or your document corpus to a third-party endpoint is a commercial and compliance decision, not just a technical one. Sometimes it is simply not available to you.
The output lives in a separate tool and somebody copies it across. A prediction that does not surface inside the workflow where the decision is made changes nothing.
Usage growth becomes a recurring bill set by someone else. A model you own has an infrastructure cost, not a licence that reprices every renewal.
Custom does not mean exotic. In most engagements it means a well-understood technique applied properly to data nobody else has.
Problem framing, feature engineering from your own records, model selection, training and evaluation against a held-out period of your history. Built for your data shape, not a tutorial dataset.
Retrieval over your own document corpus, grounded assistants that cite the source record, structured extraction from your forms, and fine-tuning where your domain language genuinely differs.
Where a standard approach does not fit: multi-stage pipelines, hybrid rule-and-model systems, custom loss functions tied to your actual cost of being wrong.
Forecasts built to your planning horizon, your seasonality and your constraints, surfaced as the number your planner actually needs rather than a generic time series.
If AI is the product rather than an internal tool: model serving, API design, usage metering, multi-tenancy and the operational tooling a product needs to be supportable.
Models that run inside your network or your cloud account, with no data leaving your boundary. Built this way from the start where compliance requires it.
Custom carries more risk than configuring a product, so the sequence is designed to surface that risk in week one rather than month six.
We sign before you describe anything. The call is with an engineer, and the question is what specifically has to be custom and why the general option failed.
A sample of your real records, examined properly. We report whether the outcome is achievable, what approach we would take, and where the risk sits. Free, and the write-up is yours.
The measurable definition of success, the evaluation method, milestones, dates and price. Agreed before any model work begins.
A working model on your real data, shown every week and evaluated on a period it has not seen. You can stop at the end with no further commitment.
Serving infrastructure, integration into your systems, access control, audit logging, and the output surfaced where the decision is made.
Tracked against real outcomes, not against the test set. Drift alerts and a retraining schedule, documented and handed to your team.
We cannot show you another company’s custom model, and most of our clients would not want us to. What we can do is put the things that usually go wrong into the contract.
Source code, trained model weights, pipelines and documentation transfer to you at every milestone, not at project close. Written as a contract clause. We retain no right to reuse any component for another client.
NDA signed before any technical discussion, not at proposal stage. Your data stays in your environment where you need it to, and is never pooled into a model we sell to someone else.
We look at a sample of your real data and tell you whether it can support the outcome you want, before you commit to a build. If the answer is no, you hear it in week one and you keep the written assessment.
What the pilot covers, what success is measured against, milestones, dates and price. Agreed in writing. Scope additions are priced and approved separately before work begins.
You see the data pipeline, the features, the evaluation method and the code. Model decisions are explainable to the person who has to act on them, or we have not finished.
Not on a sample dataset and not on slides. You see the model running against your real records every week, and you can stop at the end of the pilot.
A great deal of what gets sold as AI is a well-written rule. If a threshold and an alert solve your problem, that is what we will build, because it is cheaper, faster and easier to audit.
A model that was accurate at handover and unmonitored at month nine is a liability. Performance tracking, drift alerts and a retraining schedule are part of the build, not an upsell.
Engineers, project manager and a domain lead allocated and introduced during the feasibility study. You are not handed to a different team after the contract is signed.
Every item above is a contractual commitment, not a marketing claim. Ask us to point at the clause during the feasibility study and we will.
We lose some of these conversations on purpose. A client who should have bought a product and was sold a build is an unhappy client in month four.
| Criterion | Off-the-shelf / platform | Custom build by us |
|---|---|---|
| Time to first value | Days to weeks | 4 to 8 weeks for a proof of concept |
| Upfront cost | Low | Higher |
| Recurring cost | Per seat or per call, repriced by the vendor | Infrastructure only |
| Fit to your process | Within the vendor’s boundaries | Built to it |
| Trained on your data | No | Yes |
| Explainability | Usually limited | Designed in |
| Data residency | Vendor’s terms | Your infrastructure if you want |
| Ownership | Licence | Asset you own |
If the left column fits your problem, use it and keep your money. We will say so in the feasibility study rather than after you have paid for a build.
If a general tool would do the job, the feasibility study will say so and you will have spent nothing.
Nine fields. We reply within one working day.
One week to a feasibility verdict on your own data. If custom is wrong for you, we will say so.